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FAQS
AFTER PURCHASE INSTRUCTIONS
Storing
May keep cookies in original sealed packaging or remove from box and place either in an air tight sealed container or a tight sealed plastic bag up to 5 days after purchase.
Reheating
Reheat cookies in the oven at 350 degrees for approximately 2-3 minutes (6-7 minutes when frozen) or in the microwave for approximately 10-15 seconds as ovens vary.
Freezing
Cookies may be frozen in its original package with additional plastic wrapping or in a tight plastic sealed bag or container for up to 2 months.
ABOUT THE COOKIE
Freshness
All cookies are baked to order; day of when cookies will be picked up or day of when cookies will be packaged and shipped.
Size and Weight
Cookies vary in size with standard consistent weights. Catering events supply a larger quantity in cookies with weight of each cookie being approximately 1.8 to 2 ounces. All other cookies are weighed prior to baking and vary between 2.8 to 3 ounces.
Do you have a gluten free or allergen friendly cookie?
Unfortunately at this time we do not have a gluten free or allergen friendly cookie. All cookies are made in a kitchen with shared equipment and every step is taken to minimize cross contamination but we cannot guarantee it is safe for persons with peanut, tree nut, soy, diary, egg or wheat allergies.
CONTACT US
REFUNDS
It is our hope that you will be completely satisfied with whichever cookie(s) your mouth craves for. We do not offer refunds at this time but do take accountability to re-bake your existing order from a mistake on our behalf.